.rz-chat{--rz-navy:#13305F;--rz-gold:#C39A4C;--rz-ink:#14223A;--rz-bg:#fff;--rz-soft:#F5F7FA;--rz-line:#E3E8F0;--rz-muted:#5B6679;position:fixed;right:22px;bottom:22px;z-index:9999;font-family:'DM Sans',sans-serif}
html.rz-dark .rz-chat{--rz-ink:#E6EBF3;--rz-bg:#10203A;--rz-soft:#0B1628;--rz-line:#24375A;--rz-muted:#A9B4C6}
#rz-chat .rz-chat__launcher{position:relative;width:62px;height:62px;border-radius:50%;border:0;background:var(--rz-gold);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 10px 26px rgba(19,48,95,.28);transition:transform .2s;padding:0}
#rz-chat .rz-chat__launcher:hover{transform:scale(1.06)}
#rz-chat .rz-chat__launcher svg{width:28px;height:28px}
#rz-chat .rz-chat__launcher .rz-x{display:none}
#rz-chat.is-open .rz-chat__launcher .rz-x{display:block}
#rz-chat.is-open .rz-chat__launcher .rz-open{display:none}
#rz-chat .rz-chat__launcher::before{content:'';position:absolute;inset:0;border-radius:50%;background:var(--rz-gold);opacity:.55;animation:rzPulse 2.4s ease-out infinite;z-index:-1}
#rz-chat.is-open .rz-chat__launcher::before{display:none}
@keyframes rzPulse{0%{transform:scale(1);opacity:.55}100%{transform:scale(1.7);opacity:0}}
#rz-chat .rz-chat__badge{position:absolute;top:-2px;right:-2px;min-width:20px;height:20px;border-radius:10px;background:#13305F;color:#fff;font:700 11px/20px Montserrat,sans-serif;border:2px solid #fff;display:none}
#rz-chat.has-unread .rz-chat__badge{display:block}
#rz-chat .rz-chat__teaser{position:absolute;right:0;bottom:78px;width:250px;background:var(--rz-bg);color:var(--rz-ink);border:1px solid var(--rz-line);border-radius:12px 12px 4px 12px;padding:14px 34px 14px 16px;box-shadow:0 12px 30px rgba(19,48,95,.18);cursor:pointer;animation:rzUp .35s ease-out}
#rz-chat .rz-chat__teaser p{margin:0;font-size:14px;line-height:1.5}
#rz-chat .rz-chat__teaser-close{position:absolute;top:6px;right:8px;border:0;background:none;color:var(--rz-muted);font-size:18px;cursor:pointer;padding:2px 6px}
#rz-chat .rz-chat__panel{position:absolute;right:0;bottom:78px;width:360px;max-width:calc(100vw - 32px);height:540px;max-height:calc(100vh - 120px);background:var(--rz-bg);border-radius:14px;box-shadow:0 20px 50px rgba(14,36,71,.28);display:flex;flex-direction:column;overflow:hidden;animation:rzUp .3s ease-out;border:1px solid var(--rz-line)}
#rz-chat .rz-chat__panel[hidden],#rz-chat .rz-chat__teaser[hidden]{display:none}
@keyframes rzUp{from{opacity:0;transform:translateY(14px) scale(.97)}to{opacity:1;transform:none}}
#rz-chat .rz-chat__head{display:flex;align-items:center;gap:10px;padding:14px 12px 14px 16px;background:var(--rz-navy);color:#fff}
#rz-chat .rz-chat__avatar{width:38px;height:38px;border-radius:50%;background:var(--rz-gold);display:flex;align-items:center;justify-content:center;font:700 17px Montserrat,sans-serif;flex:none}
#rz-chat .rz-chat__title{flex:1;display:flex;flex-direction:column;line-height:1.25}
#rz-chat .rz-chat__title strong{font:700 15px Montserrat,sans-serif}
#rz-chat .rz-chat__title span{font-size:12px;opacity:.85;display:flex;align-items:center;gap:6px}
#rz-chat .rz-chat__title i{width:8px;height:8px;border-radius:50%;background:#3DD68C;display:inline-block}
#rz-chat .rz-chat__icon{width:34px;height:34px;border:0;border-radius:8px;background:transparent;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;padding:0}
#rz-chat .rz-chat__icon:hover{background:rgba(255,255,255,.12)}
#rz-chat .rz-chat__icon svg{width:19px;height:19px}
#rz-chat .rz-chat__icon .rz-off{display:none}
#rz-chat.is-muted .rz-chat__icon .rz-off{display:block}
#rz-chat.is-muted .rz-chat__icon .rz-on{display:none}
#rz-chat .rz-chat__body{flex:1;overflow-y:auto;padding:16px;background:var(--rz-soft);display:flex;flex-direction:column;gap:10px}
#rz-chat .rz-msg{max-width:84%;padding:10px 13px;border-radius:12px;font-size:14px;line-height:1.5;animation:rzUp .25s ease-out;word-wrap:break-word}
#rz-chat .rz-msg--bot{background:var(--rz-bg);color:var(--rz-ink);border:1px solid var(--rz-line);border-bottom-left-radius:4px;align-self:flex-start}
#rz-chat .rz-msg--me{background:var(--rz-navy);color:#fff;border-bottom-right-radius:4px;align-self:flex-end}
#rz-chat .rz-msg a{color:var(--rz-gold);font-weight:600}
#rz-chat .rz-msg ul{margin:6px 0 0;padding-left:18px}
#rz-chat .rz-typing{display:flex;gap:4px;padding:12px 14px}
#rz-chat .rz-typing span{width:7px;height:7px;border-radius:50%;background:var(--rz-muted);animation:rzDot 1s infinite}
#rz-chat .rz-typing span:nth-child(2){animation-delay:.15s}#rz-chat .rz-typing span:nth-child(3){animation-delay:.3s}
@keyframes rzDot{0%,60%,100%{opacity:.3;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}
#rz-chat .rz-chat__quick{display:flex;flex-wrap:wrap;gap:6px;padding:10px 12px 0;background:var(--rz-bg);border-top:1px solid var(--rz-line)}
#rz-chat .rz-chat__quick button{border:1px solid var(--rz-gold);background:transparent;color:var(--rz-ink);border-radius:16px;padding:6px 11px;font:500 12.5px 'DM Sans',sans-serif;cursor:pointer}
#rz-chat .rz-chat__quick button:hover{background:var(--rz-gold);color:#fff}
#rz-chat .rz-chat__form{display:flex;gap:8px;padding:10px 12px 12px;background:var(--rz-bg)}
#rz-chat .rz-chat__form input{flex:1;border:1px solid var(--rz-line);border-radius:8px;padding:10px 12px;font:15px 'DM Sans',sans-serif;background:var(--rz-soft);color:var(--rz-ink);min-width:0}
#rz-chat .rz-chat__form input:focus{outline:2px solid var(--rz-gold);outline-offset:0;border-color:transparent}
#rz-chat .rz-chat__form button{width:44px;border:0;border-radius:8px;background:var(--rz-gold);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center}
#rz-chat .rz-chat__form button svg{width:20px;height:20px}
@media (max-width:480px){.rz-chat{right:14px;bottom:14px}#rz-chat .rz-chat__panel{position:fixed;right:10px;left:10px;bottom:86px;width:auto;height:auto;top:80px;max-height:none}}
@media (prefers-reduced-motion:reduce){.rz-chat *,.rz-chat *::before{animation:none!important;transition:none!important}}
#rz-chat button:focus-visible{outline:2px solid #C39A4C;outline-offset:2px}
#rz-chat.rz-chat{right:var(--rz-offset,22px);bottom:var(--rz-offset,22px)}
#rz-chat.rz-chat--left{left:var(--rz-offset,22px);right:auto}
#rz-chat.rz-chat--left .rz-chat__panel,#rz-chat.rz-chat--left .rz-chat__teaser{left:0;right:auto}
#rz-chat.rz-chat--nopulse .rz-chat__launcher::before{display:none}
#rz-chat .rz-chat__launcher svg{width:45%;height:45%}
#rz-chat [hidden]{display:none!important}